Tracking Your Order

At Jefferson Ford, we understand how important it is for you to know where your new genuine Ford parts are after you’ve placed your order. That’s why we’ve made it quick and easy for you to track your order every step of the way.

Order Tracking Process:

1. Be on the lookout for our text and email updates to your order >

• After you’ve completed your purchase, you’ll receive a confirmation text to your mobile and email acknowledging your purchase.
• Once your order is despatched, you'll receive a text to your mobile with tracking link and an email showing your complete tracking information.

2. Get Real-Time Updates >

Once you’ve received your tracking communication, you’ll be able to view:

• Estimated delivery date
• Shipping carrier information
• Current location of your package
• Shipping status (e.g., processing, shipped, in transit, out for delivery)

Shipping & Delivery Information:

We partner with trusted carriers to ensure that your Ford parts are delivered on time and in perfect condition. Depending on your location and the selected shipping method, delivery times may vary. For other details on shipping information, visit our Shipping Policy and Order & Shipping FAQ pages.

Questions About Your Order?

If you have any questions or concerns about your order, don’t hesitate to reach out to our customer support team via web chat, phone, or email. We’re here to help!

Why Choose Us?

• Genuine Parts Guarantee
  We only sell new genuine Ford parts, ensuring the best fit and performance for your Ford vehicle.
• Fast & Reliable Shipping
  We work with reliable shipping partners to get your order to you as quickly as possible.
• Customer-First Support
  Our team is dedicated to providing top-notch service and support from the moment you place your order until it arrives at your doorstep.

Thankyou for choosing us for your Ford parts needs - we’re proud to be your partner on the road ahead!